FAQ

Shipping

How long does shipping take? Most orders ship within 1-2 business days and arrive within 5-7 business days, depending on your location.

Do you ship across the United States? Yes, we currently ship to all 50 states.

Orders & Returns

What is your return policy? We want you and your pet to be happy. If something isn't right, reach out within 30 days of delivery and we'll help make it right.

How do I track my order? Once your order ships, you'll receive a tracking number by email. You can also check your order status on our Track Order page.

Products

Are FurvoPet products safe for my pet? Yes. We carefully vet every product for quality and safety before adding it to our catalog.

Do you offer bundles or discounts? Sign up for our newsletter for 10% off your first order.

Contact

Still have a question? Visit our Contact page — we're happy to help.